Registrar Customer Service Level Agreement

We believe in providing the highest value of Customer Service possible whether by telephone or written communication (including email). Where it may not be possible to reply to correspondence immediately, we will endeavour to reply within three working days. For urgent enquiries please call our local rate telephone support line 0333 335 3030. If you are disatisfied with the service you have received, follow the complaint procedure.

Here are some internal links to pages with specific domain information that will serve to inform registrants of their rights and of our policies regarding domain registrations and renewals.

All prices for domain registrations and renewals
Our Terms & Conditions For Domain Registrations & Renewals
Eco Hosting's Complaints Procedure
Eco Hosting's Abuse Policy
Nominet UK Terms and Conditions
Eco Hosting's Expired Domains Policy
UK Dispute Policy